Mobile applications may be downloaded for the first time and used only once or twice. Unless the value of an application is compelling, users may not be coming back to use it. They will ignore the app or even delete it after some time. Here are nine types of tests that should be included in your mobile test strategy to ensure your mobile apps are highly effective and will keep your users coming back for more.
1. Conceptual testing
Mobile apps and the features planned for them need to be socialized before development starts with at least an informal focus group consisting of typical users in the demographics to which they are targeted. Mobile apps are used in ways different from how users approach a client application or a Web-based application. Interactions need to be quick, short and appropriate for smaller form factor screens. Users also expect seamless integration with social networks and online resources. Sounding typical users out before any development is done can eliminate unnecessary features and ensure the right ones are in, before too much development effort is expended.
2. Unit testing, system testing
If the mobile app has a variety of components or logs into a back-end server, downloads or uploads data between the app and a server, regular unit testing and system testing may all need to be in place and executed extensively. If the app does not work well with the server, the overall experiences are bound to suffer.
3. Mobile user experience testing
Once a mobile app is ready with all features, it may be worthwhile to do a round of mobile user experience testing. This is giving the users the app on their mobile device before any formal release. They use the application in its entirety and report on what the experience was like, overall. This will enable developers to remove impediments to a smooth, continuous and pleasant overall user experience. When a user completes a task or an entire use case, then you can validate whether features you have implemented all fit together nicely. If not, adjustments can be made.